We will carry out minor repairs (such as replacing headphone leads, cushions, batteries etc.) as part of the calibration process. We will not normally provide a quotation for this type of repair unless specifically requested to do so. Routine maintenance is carried out both on-site and in the laboratory.
A repair which involves dis-assembly of the instrument or the replacement of a faulty transducer will be carried out in the laboratory. A quotation will be prepared which provides a breakdown of the parts and labour costs together with a description of the work to be carried out. The repair work will be carried out upon acceptance of the quotation and a 90 day warranty applies to any work carried out.
Most makes and types of equipment can be repaired and collection and delivery can be arranged by AML as required. It is helpful if a detailed description of the fault is included with the instrument especially in the case of intermittent problems.